4 04, 2022

Can I make a one-time payment?

2022-04-04T10:45:18-05:00April 4th, 2022|

Club56 serves donors who are committed to the ongoing support of Phantom Regiment. This sustained investment helps us make more informed, strategic decisions that greatly benefit how we fulfill our mission. If you would prefer to make a one-time donation to Phantom Regiment, please visit our Support Page to learn about other donor programs that may be a better fit for you.

24 04, 2020

When will I receive my benefits?

2024-02-29T16:12:33-06:00April 24th, 2020|

After your initial donation, you will receive an email confirmation, which will provide access to our exclusive Club56 merch shop, our insider Facebook group, and a link to sign up for our insider mailing list. For those at the $50/month level or higher, we will email you your merchandise discount code shortly after you've joined (this is handled manually by our team).  Badges and other swag items are mailed to new members in one batch each Spring around the start of the drum corps season. Keep an eye out for these items in June!

24 04, 2020

How do I stop my auto-payments?

2022-04-01T15:13:20-05:00April 24th, 2020|

To stop your recurring membership, simply login to your donor portal with the information provided in your membership confirmation email. You can also call our office at 815-261-1956, or email your request to [email protected]. You DO NOT need to notify your bank or credit card company.

24 04, 2020

Is my membership tax-deductible?

2022-04-01T15:16:00-05:00April 24th, 2020|

Yes! You will receive an email receipt with your donation for tax filing purposes. At this time we are unable to include non-tax-deductible items such as tickets in your e-receipt. You will receive an annual tax-receipt letter via email no later than January 31 of the following year. Please use this receipt for tax purposes. We recommend consulting with your tax preparer to confirm eligibility.

24 04, 2020

How do I change my change my contribution or update my payment method?

2024-02-29T13:25:38-06:00April 24th, 2020|

If your credit card is going to expire or you want to change giving levels, simply login to the donor portal with the information provided on your confirmation receipt. You may also give us a call at 815-261-1956 or email your request to [email protected]. The same procedures apply if your financial circumstances change and you need to reduce your gift.

24 04, 2020

How long does my membership last?

2022-04-01T15:19:53-05:00April 24th, 2020|

Your yearly or monthly recurring donations will continue until you choose to end your payments or a payment fails. If your credit card transaction fails for any reason, you will receive an email with instructions on how to update the credit card on file. Should your payments continue to fail you may be removed from the program and lose any applicable benefits of Club56 Membership. Abuse of this policy may result in your inability to benefit from discounts and credits in the future.