24 04, 2020

When will I receive my benefits?

2020-04-24T10:50:43-05:00April 24th, 2020|

Acknowledgement on Website – This is updated manually by our team. We will do our best to add your name to the list of supporters as soon as we can! If you don’t see your name on the official list within 15 days of joining, please reach out to us at [email protected] Badge, Lanyard + Sticker – Badges are issued for all active memberships as of May 31 to allow delivery of all badges before the start of the drum corps touring season. Phamily First Email Subscription – You are automatically added to this email list! First Access to Show Tickets [... Read More]

24 04, 2020

How do I stop my auto-payments?

2020-04-24T10:49:07-05:00April 24th, 2020|

To stop your sustaining membership, simply login to our payment portal – Flipcause – with the information provided in your membership confirmation email. You can also call our office at 815-261-1956, or email your request to [email protected] You DO NOT need to notify your bank or credit card company.

24 04, 2020

Is my membership tax-deductible?

2020-04-24T10:48:36-05:00April 24th, 2020|

Yes! You will receive an email receipt with your total membership payment. At this time we are unable to include non-tax-deductible items such as tickets in your e-receipt. You will receive an annual tax-receipt letter via email no later than January 31 of the following year. Please use this receipt for tax purposes.

24 04, 2020

What if I want to increase my contribution?

2020-04-24T10:47:00-05:00April 24th, 2020|

You are welcome to change your contribution amount or frequency at any time! Simply give us a call at 815-261-1956 or email your request to [email protected] You are also welcome to make an additional gift at any time. The same procedures apply if your financial circumstances change and you need to reduce your gift.

24 04, 2020

How long does my membership last?

2020-04-24T10:46:05-05:00April 24th, 2020|

One-Time payments qualify for the membership period in which they are received and expire 1-year from the date of payment receipt. For example, a check or payment received on March 1 will expire on March 2 of the following year. Any benefits, including merchandise credits, must be utilized before the end of the membership period. New badges, discount codes, and credits will be issued each year. Sustaining memberships (annual and monthly) will continue until you choose to end your payments or a payment fails. You will have an opportunity to update the credit card on file, however, should your payments [... Read More]

24 04, 2020

What is the difference between the payment options: One-Time, Monthly, and Anually?

2020-04-24T10:45:05-05:00April 24th, 2020|

One-Time donations will charge your credit card one-time for an annual Club56 membership. Your membership 1 year from your donation date. Monthly memberships will automatically charge your credit card once-per-month and will continue until you choose to end your Club56 membership. If your credit card is declined, you will receive a notification from our processor with an opportunity to change the credit card on file. Annual memberships will automatically charge your credit card once-per-year and will continue until you choose to end your Club56 membership. If your credit card is declined, you will receive a notification from our processor [... Read More]

24 04, 2020

What does it mean to be a Club56 Sustaining Member?

2020-04-24T10:34:40-05:00April 24th, 2020|

Sustaining membership in Club56 means your monthly or yearly donation will automatically roll over every month or 12 months. Sustaining memberships are only available for credit card payments at this time. If you would prefer to pay by check, your payment will be considered a One-Time membership and will expire 1 year from the date of receipt. To make a payment by check, mail to: Phantom Regiment 420 N. Main St. Rockford, IL 61103 Please note: Club56 on the check memo